View Single Post
Old 10-05-2012, 02:19 AM   #13
judyz
Enthusiast
judyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watchjudyz is clearly one to watch
 
Posts: 36
Karma: 10638
Join Date: Dec 2010
Device: Kobo Wifi, Kobo Glo, Sony PRS-950
The reality is you are going to do better speaking one on one to a manager in a professional manner. If you are planning on going on a trip that is going to take you over the 14 day return period and worried it might need returning just explain your concerns to the store manager and ask if an extended return policy is an issue.

Chapters seems to have better customer service and better managers in my experience. A store manager will normally quite happily make an exception in advance. Just get them to write the new return date on your reciept.
judyz is offline   Reply With Quote