[labhaoise]

This is the result after doing a fresh install with the link you gave me:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Louise>calibre-debug -c "from calibre import plugins;
print plugins['winutil']"
Traceback (most recent call last):
File "debug.py", line 10, in <module>
File "calibre\__init__.pyo", line 16, in <module>
File "calibre\startup.pyo", line 31, in <module>
RuntimeError: Failed to load the winutil plugin: DLL load failed: This applicati
on has failed to start because the application configuration is incorrect. Reins
talling the application may fix this problem.

Thank you in advance for any solutions you can give me