I can help you, but my method is to flash the firmware using PRS+. If you are willing to do that, let me know in the post below. About prs+:
http://code.google.com/p/prs-plus/. User Manual:
http://code.google.com/p/prs-plus/wiki/UserManual
The screen shot for the is based on the old Readers. PRS+ DOES NOT change the appearance of the PRS 950.
I have a PRS-950 also and I can say that flashing PRS+ is harmless. Also, what computer and operating system are you using?