Quote:
Originally Posted by taustin
Based on my 30+ years of experience in retail, most of it at a corporate level, I disagree.
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Bah. A clear example of management's disconnect with the reality of operations. Should have spent more time behind the counter dealing with the returns.
http://www.nrf.com/modules.php?name=...live&sp_id=600
"The unethical practice of “wardrobing,” the return of non-defective, used merchandise—especially in the apparel and electronics categories—continues to be problematic for retailers. Nearly two-thirds of retailers (64.2%) have seen this type of merchandise returned in the past year – down from 66.1 percent last year, but up from 2006 levels (56.0%)."
http://onlinelibrary.wiley.com/doi/1...10109/abstract
http://abcnews.go.com/GMA/Story?id=6...1#.ULYTFqxlF2I