Quote:
Originally Posted by Rontonio
When I am reading in the direct sun, the screen fades rather rapidly, within 10 seconds. Afterwards, even after a refresh the printing is still dim and broken, like an inkjet printer that's low on ink. After the device is indoors for 5 minutes everything returns to normal. Amazon is sending a replacement, and they claim they haven't heard of the problem.
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They're lying or just misinformed; a small number of people have had this problem. Probably more than know, since most people don't read in direct sunlight.