Thread: Kobo Glo disaster
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Old 03-16-2013, 12:14 PM   #13
llcj
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Posts: 250
Karma: 883854
Join Date: Oct 2012
Location: Canada
Device: kobo touch
Quote:
Originally Posted by meeera View Post
I'm pretty sure there was, but it didn't contain the things I describe. IMO there needs to be far more troubleshooting advice written up, instead of relying on people ringing Kobo, which let's face it is a bit of a pain (and more of a pain for some - is there online live chat available for D/deaf people, for example? As far as I know, no.)
I've used online live chat with Kobo as I'm a bit phone phobic. Have to say that I agree with your assessment of the user manual.
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