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Old 08-25-2008, 01:40 PM   #12
SandySchwab
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SandySchwab began at the beginning.
 
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Posts: 39
Karma: 34
Join Date: Dec 2007
Location: Frankfurt, Germany
Device: Cybook
Heather, sorry to hear about the broken button.

Quote:
Originally Posted by HeatherM View Post
They emailed today to advise that "the On/Off button is broken. As the broken parts are not covered by the warranty, we invite you to issue a 20€ payment (parts, labour and VAT included) + 15.10€ for shipment".
This is ridiculous. What IS covered by their "warranty"? A Cybook that has spontaneously self-combusted?
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