Heather, sorry to hear about the broken button.
Quote:
Originally Posted by HeatherM
They emailed today to advise that "the On/Off button is broken. As the broken parts are not covered by the warranty, we invite you to issue a 20€ payment (parts, labour and VAT included) + 15.10€ for shipment".
|
This is ridiculous. What IS covered by their "warranty"? A Cybook that has spontaneously self-combusted?