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Old 01-14-2008, 05:16 PM   #3
Prospect
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Posts: 143
Karma: 644
Join Date: Jan 2008
Location: Norway
Device: Cybook, Kindle
From the Booken FAQ:

How do I cancel an order?
To cancel your order, send an email as soon as possible to shop@bookeen.com indicating your order number. Re-stocking or administration fees might apply in certain cases. In case your order has already been shipped, you may return it within 7 days upon arrival by getting in touch with our shop team and requesting a return. See How to Return.

(I have tried this and it worked out nicely. The reason for cancelling was that I found out it would be cheaper (due to VAT) and quicker to buy from a local reseller who had (and still has) the machine in stock)
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