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Old 01-13-2010, 08:38 PM   #8
tap852
Junior Member
tap852 began at the beginning.
 
Posts: 7
Karma: 10
Join Date: Jan 2010
Location: Ontario, Canada
Device: Sony PRS-505
when I was on the phone with Sony Support we did a hard reset, updated (again) the firmware version, downloaded a fresh book from the Sony ebook store and just about anything that the guy could think of. The computer and reader have been deauthorized and authorized again. Nothing has worked. What else is there to do?

Tom

Last edited by tap852; 01-13-2010 at 08:41 PM.
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