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GringoAlto · 06-30-2010, 12:01 AM

I have had my Irex 800SG for about six months. The only objection I had was the lack of a filing system for books. The latest upgrade fixed that.

It satisfies all of my requirements. I have an excellent file converter for PDF to EPUB. I never save PDF books.

I have 4 GB memory card and it seems to be more than enough for me.

I have only one problem; the damned thing stopped working. I can't find the correct place to get a service ticket. This location "thttp://support.irexnet.com/" only seems to support the Iliad 1000 devices. It does not even have the DR800 model numbers.

AND - After registering and submitting a support ticket - the ticket does not seem to be accepted.

Does anyone have any suggestions?
-Gavin

06-30-2010, 12:01 AM	#10
GringoAlto Junior Member Posts: 2 Karma: 10 Join Date: Mar 2010 Location: Thailand Device: Kindle 2 and broken irex DR800	GringoAlto I have had my Irex 800SG for about six months. The only objection I had was the lack of a filing system for books. The latest upgrade fixed that. It satisfies all of my requirements. I have an excellent file converter for PDF to EPUB. I never save PDF books. I have 4 GB memory card and it seems to be more than enough for me. I have only one problem; the damned thing stopped working. I can't find the correct place to get a service ticket. This location "thttp://support.irexnet.com/" only seems to support the Iliad 1000 devices. It does not even have the DR800 model numbers. AND - After registering and submitting a support ticket - the ticket does not seem to be accepted. Does anyone have any suggestions? -Gavin