No need to flee the country. You could have just sewn yourself up a Fedex uniform and picked up the NAEB shipment but now they'll recognize you.
I hope you've loaded it up with all the fonts you could find. It's one of the features I really like about the Cybook. Lately I've been changing the font every time I read a new book to give a little variety to my life. Georgia is still my favourite though.
On the html support... maybe Bookeen could make use of a web designer to help them with the html support.