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ACGT · 11-05-2013, 04:34 PM

Hi,

I have never used an e-Ink device. My daughter would like an eReader for xMas. She mostly read PDF and ePub books. From what I have gathered so far, the Kobo Aura HD is a good device. But it seems like Kobo has a terrible customer support. In particular, the Aura HD has a capricious screen that could break easily. Sometimes, even when there is a case and the user never dropped the device.

I am totally ignorant in eReader devices, can you please help me avoid novice blunders?

Q1. How compatible is the device in terms of reading DRM-free ePub and PDFs?

Q2. In Canada, would Futureshop 2Y extended warranty covers the screen issue? Let's says, the screen breaks after 3 months and there is no physical abuse. Or would it be better to buy it from Chapters?

Q3. For xMas is it a good timing to buy the Aura HD or would there be a new better one 2 months later?

Q4. I have read somewhere that the Aura HD is a limited edition. Does "limited" here mean early discontinuation? Any impact on tech support, warranty?

Q5. Would a case like this one appropriate?
http://www.ebay.ca/itm/261275663371?...84.m1423.l2649

Q6. Is there any benefit to apply a screen protector like this one:
http://www.ebay.ca/itm/171040081071?...84.m1423.l2649

Thanks in advance for any help.

11-05-2013, 04:34 PM	#1
ACGT Member Posts: 13 Karma: 10 Join Date: Nov 2013 Device: Kobo Aura HD	Advice to buy Aura HD for xMas Hi, I have never used an e-Ink device. My daughter would like an eReader for xMas. She mostly read PDF and ePub books. From what I have gathered so far, the Kobo Aura HD is a good device. But it seems like Kobo has a terrible customer support. In particular, the Aura HD has a capricious screen that could break easily. Sometimes, even when there is a case and the user never dropped the device. I am totally ignorant in eReader devices, can you please help me avoid novice blunders? Q1. How compatible is the device in terms of reading DRM-free ePub and PDFs? Q2. In Canada, would Futureshop 2Y extended warranty covers the screen issue? Let's says, the screen breaks after 3 months and there is no physical abuse. Or would it be better to buy it from Chapters? Q3. For xMas is it a good timing to buy the Aura HD or would there be a new better one 2 months later? Q4. I have read somewhere that the Aura HD is a limited edition. Does "limited" here mean early discontinuation? Any impact on tech support, warranty? Q5. Would a case like this one appropriate? http://www.ebay.ca/itm/261275663371?...84.m1423.l2649 Q6. Is there any benefit to apply a screen protector like this one: http://www.ebay.ca/itm/171040081071?...84.m1423.l2649 Thanks in advance for any help.