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Too bad - I was hopeful that they had indeed finally fixed the issues. Let's hear how Sparklemotion is making out tomorrow.
Somewhere on this board, if you dig deep enough, you'll find the epic and frustrating story of my (and others') PW replacements nightmares. I had CS reps constantly contradict each other as well, and I was being bounced back and forth and put on hold, until Amazon Andrew took up my case.
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