Quote:
Originally Posted by tmf2
jswinden,
I also bought this unit for night reading but with the colorations, light fonts and font sizing feeling off I'm afraid its a no good unless a miracle occurs on my last replacement. May I ask a question about the refund? When I process the refund should it be on the final replacement or the original PW?
Thanks Dennis
|
Good question. I called and let CS sort it out as I wasn't sure how to do that properly what with three orders. Unfortunately CS shanked the refund and almost two weeks later I had to contact them again. I had kept all the emails from Amazon along with all the order numbers and return authorization numbers, so I put all that info in a long email and submitted it along with how dissatisfied I was with their handling of the refund. CS responded within a few hours and I had my refund.