I live in the UK and I purchased my PocketBook 360 here:
http://www.my-ebook-reader.de/epages...792/Categories
They are in Germany.
I first emailed them because their website is in the German language which I do not understand. They wrote back to me in excellent English and were very helpful.
Their email address is:
info@my-ebook-reader.de
I paid for the device using PayPal and the ebook reader arrived very quickly - by return of post it seemed to me.
I have had absolutely no problems with the device and it is my favourite.