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Every day I receive one or two emails from the tech at amazon asking me to click a "yes you solved my problem" or a "no you did not solve my problem" link. There is no third option to select, and no way to provide extra details. I am waiting for that contact he said I would get "in a couple of days" before I give him my feedback.
It has been long enough that I am tempted to click the "no help" link...
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