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Originally Posted by henrikb
1) Normally there some kind of communication a while on beforehand
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Ehm ... do you have an example of that sort of beforehand communication which you can share? I'm not coming up with any recollection of any such ....
Quote:
Originally Posted by henrikb
2) This is a very premature product - the change between generation 1 and 2 is far greater than between 8 and 9 - and customer disappoinment will be much stronger
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Well it seems to me that whether it is premature or not is rather a matter of opinion.
Wait, are you saying the iLiad was premature, or that the DR1000 is premature? I'm not sure I'm following you, and I
know you've lost me on the 1,2 -- 8,9 thing.
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Originally Posted by henrikb
3) The biggest issue here is software support, for instance a way to use the wireless connection (currently pretty much useless), bookmarks, switch between documents etc.
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Again, on the iLiad or the DR1000? It's sounding like the DR1000 has those things (with the possible exception of bookmarks), how can adding them to the new model be a disappointment to customers?
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Originally Posted by henrikb
It's not the hibernation, increased ram or bigger and better screen that annoys me - it's that I'm left with a premature product which should be improved quite a bit before/while moving on (this has also pretty much been promised from Irex)
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Oh, I see, you're saying that the iLiad was premature, in your estimation, and that the further software support that they've committed to (I haven't been following iLiads enough to know the details on what they've committed to, I'm afraid) hasn't materialized, and you're concerned it now won't do so.
Did I get that correctly?
Assuming I did so, then yeah, that's annoying, but again, not terribly surprising. The iLiad forum here is
lousy with complaints that they haven't done this or that which they agreed to do. Again, I don't like it, but corporations sometimes don't keep their promises for various reasons, it's no shocker. And while they haven't kept them yet, they are saying that they plan to continue to support the iLiad for the foreseeable future. Yeah, I agree that they probably aren't foreseeing very far here.
