Are you able to load books on it? I asked because I had a similar problem that I posted last night. I may have posted it wrong because so far nobody has responded. I am using XP and I am not all that familar with Vista. In Vista can you go to the start button and click on My Computer?. In XP it shows the device as Cybook. When I had my problem it was showing as a drive letters K: and L:. When I clicked on K: I got a corrupted file or directory message. I ran chkdsk and now it is working. As to the freezing problem, I am experiencing the same difficulty. Check your firmware build by going to Advanced and then to About. I am using build 834. This maybe a problem pecuilar to this build. The only solution I have found is to frequently bookmark my place. When I have to reset I go to my last bookmark and flip pages until I find my place. Annoying but workable.
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