Quote:
Originally Posted by Gardenman
I would say this. If you only store your stuff at Amazons house you are asking for trouble.If Amazon bans you from their house. You deserve to loose all of your stuff.
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I really can't agree with the "deserve". Nobody deserves that (as long as they didn't commit fraud etc). So all, mostly older generation, deserve to lose everything they bought because of their lack in knowledge of clouds, DRM, backing up? Customer shouldn't need to do any additional actions to protect himself.
Again would it be that hard to first WARN the person that his count of returns is too big so he could be more careful. If he still fails to be a good customer, ban him from buying, but don't take everything he legitimately bought himself from him.
I'm sure many have/had no idea that it's risky to return too much stuff. By law I have a right to return a product if I don't like it. I have that right - no questions asked. There are no exemptions written what as long as your return count is... How can a company steal from you for using your rights given by law? Now I would be paranoid to return even if I needed to (I have an extremely bad luck with electronics). Luckily for me I don't buy music/books from amazon, but I might want in the future.
Companies shouldn't advertise the right to return if you don't like it without a little * and explanation that if you abuse (which can be understood differently by all, like how much is too much) that right we gave you you are scr*ed. So don't even think of returning it (if you aren't satisfied). The return of faulty devices is a completely different thing, it's warranty/ guarantee or whatever.
I also wanted to ask if I close my account at amazon will I lose functionality of my kindle? Like collections and similar? They didn't work till I registered. Basically are we forced to have amazon account just to have a working kindle?