[ghilbers]

Is anyone as dissatisfied With the Sony Reader Store as I am? I read presidential biographies. I recently purchased what was represented as a biography of James A. Garfield. It turned out to be a high school term paper. I contacted Sony and explained that what I got was not a book as it was represented and asked for a refund. I was told no refund under any circumstance. If this where a case of I bought a book I didn't like or something to that effect, I could understand and would accept their policy. However I feel this is a matter of deceptive marketing on their part. I will continue to pursue this with them. It is a shame to learn that a mega corporation such as Sony has a customer satisfaction policy of BUYER BEWARE.