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Well, when my 505 went down Sony sent me a refurbished unit right away, and that I had to return my original reader within 15 days or they'd charge my credit card the amount for a new unit. They had my CC information as they'd charged me $29 for the refurbished one.
This time, the support site didn't make any mention of that. The difference being, as far as I could tell anyway, is that the 700 is still under warranty - only 7 weeks old (there was no charge), and the 505 was about 8 months old.
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