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Yes, I can agree with you that it is a touchy product. Sony is not noted for user friendly UI design, and these readers are no exception. I have had mine about 3 months.... and if I were buying today, I would not buy an eInk device.... I love the battery life, but that is really about the only plus for me. ... For my day to day reading, in many ways my hacked DS Lite is a better reader.
But, as I said before, I think better devices are ahead.....
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