I'm seriously concerned that they have either bitten, or are about to bite, the dust. I've been trying to get help from tech support for two weeks about a very serious problem with my Adobe ID not being associated with my eDGe. Despite numerous calls to the so-called tier 1 tech support, which has forwarded my problem to tier 3 tech support several times, I've gotten no response from the corproate office. If you call the main number, which is what tier 1 tech support suggested I do after they were unable to reach tier 3 tech support, you can't get an actual person on the line.

Not. Good.

Addendum: And their twitter account hasn't tweeted since Jan. 26.