Thread: Troubleshooting
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Old 07-30-2010, 03:06 PM   #3
eGeezer
NE1 seen my glasses?
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Posts: 396
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Join Date: Oct 2009
Location: Seattle
Device: Nook Glowlight (following previous nook STR and STR w/GL)
Well, this started out as a supposed similar problem, listed all the things I had done (on/off, firmware update reset, reset button. Then I discovered a soft spot in the screen where the "arrow" is pointing. So I have erased all that stuff, but left the post in case someone read it and might then scratch their heads as to why it disappeared.

Not sure how it happened, but it appears that somehow something impacted the screen thru the cover, so I will be contacting Astak yet again to send it in for repair. Or maybe buy a new one. Sigh.

Problem is that I just left on two weeks vacation with the intention of reading along the way.

=========================
Just so happens I will be in San Jose tomorrow, so perhaps I'll have the opportunity to work something out in person. Not looking encouraging, since its been about 3 hours since leaving two messages with Astask and I haven't heard a thing back.
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Last edited by eGeezer; 07-30-2010 at 05:26 PM. Reason: Cleared out most of post, just noting highlights
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