Quote:
Originally Posted by Richard Moody
Great!
But it does show the lack of expertise of the support section.
My Kobo has been returned as faulty and I now have a new one!!
.........for now
.........
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In fairness, there are a couple of different resets and holding light button while using the paperclip could be one of them. But having said that, there definitely are a good portion of Kobo support people that don't seem to have a clue.