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I have recieved an email response from Sony ref de-authorization. Its different from the helpline advice:
1) Open up the Reader Library and highlight the E-Reader icon on the left hand side.
2) Once highlighted, press CTRL+SHIFT+D (tap D a few times), this will de-authorise the Reader.
3) Unplug Reader, go into SETTINGS then ABOUT to make sure the Reader is now de-authorised.
You will then be able to direct the person to whom you sold the reader to now re-authorise the Reader:
1) Plug the Reader back into the computer.
2) Drag and drop the purchased book onto the Reader icon on the left hand side.
3) You will now be asked to authorise the Reader, be sure to enter in the same Adobe ID details as you did to register with Digital Editions.
4) Go to STATUS, and it should say authorisation complete.
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