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Speaking personally, if I receive support requests from customers of my business who come in with "all guns blazing" like this, they go straight to the bottom of the pile for support. Politeness costs nothing, and achieves a lot more than aggression and rudeness.
A statement like "I am sick of your companies poor attention to customer service and I refuse to waste any more of my time on iRex." is completely unjustified for an initial e-mail. If you've written to them a dozen times, and not had a satisfactory response, then it might perhaps be reasonable, but for an initial contact? I'm afraid it comes across as very rude to me.
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