Post on the Amazon Kindle forums.....
"Initial post: Oct 30, 2008 4:39 PM PDT
The Amazon Kindle team says:
We are currently experiencing high customer contact volumes. We are doing our best to meet this increased demand, but our current response times are longer than normal (and below the high standards we set for ourselves). We appreciate your patience while we work to improve our response times.
We apologize for any inconvenience.
Please note that you can also find online help and answers to frequently asked questions on our Kindle Help pages located here: http://www.amazon.com/kindlesupport"
Hopefully, all the new sales will encourage publishers to get more books out there.......