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I have the same issue.I was again on the phone with Sony this evening,and apparently they believe it is a software conflict,that they can't resolve (its quite ironic,because this updated version of the software works on my Macbook,my netbook but NOT my Sony Vaio laptop.) Anyways,the tech said they've been having issues and conflicts (particularly with some firewalls and antivirus) and that they hope the next version will resolve....
The machine I'm having trouble with is running Vista Business ,tried uninstalling,reinstalling,the DEP fix,disabling and uninstalling my antivirus etc-and still same issue.Software starts up,but as soon as I click on ebook store-it crashes.
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