Quote:
Originally Posted by tsb1
I've exchanged it for a new one this morning so fingers crossed this one is better built. Logged call with Kobo Tuesday evening; apart from initial response with log number I've still to hear back and it's past the 24-48 hours that I could 'anticipate a response' in.
|
Thats good to hear (re: the swap out). Less encouraging about the lack of reply from support. People have been expressing dissatisfaction on this front which is a shame as the devices are really nice when working.