Quote:
Originally Posted by Shai-Hulud
Have you had any further word or thoughts from Kobo?
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Yes. They have not found the culprit yet, but are still actively looking for the problem. Kobo have now offered to replace VelvetElvis' and my Glos [again], free of charge with pre-paid return envelope so that they can receive our actual defective devices (without resetting them first) and see what's happening.
I've offered to send an image of the internal SD card, but would still like to try a new device as well (also to have the chance to receive a Glo with the softer yellow LEDs as apposed to the harsh blue ones).