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hello
I am trying to connect my Kobo Arc with my laptop running Windows 7. I keep getting the message "USB device not recognized. ". I tried the different USB ports and no result. Other devices like my MP3 player and camera works in these ports. Any suggestions would be appreciated.
Also when I tried to contact Kobo customer support, they opened a ticket but nothing after that. I have to call the Canada number every time. Is there a UK customer service no. for Kobo?
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