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jb9 · 08-24-2010, 12:37 PM

I just had the same problem: greyed out screen on my PRS-300 with a triangle containing and exclamation mark in the middle of the screen and "Invalid Format" at the bottom of the screen.

Tried all the resets in the manual. At one stage I did actually see the offer to reformar, but that was early on, so I declined and then couldn't get it back. Got as far as calling Sony and after their young lady read the manual to me a few times, she said that I could send it back for repair.

One last try, I booted up Windows Vista and ran the Sony Reader App (I normally use Ubuntu with Calibre). That couldn't read it either. Then when I tried Windows filemanager (or whatever they call it these days), it said that there were errors on the "disk" and offered to fix them. Had to close the Sony App, but then it just went ahead and fixed it.

First time that I've ever found anything good about Vista.

08-24-2010, 12:37 PM	#9
jb9 Junior Member Posts: 1 Karma: 10 Join Date: Aug 2010 Device: Sony PRS-300	Another solution I just had the same problem: greyed out screen on my PRS-300 with a triangle containing and exclamation mark in the middle of the screen and "Invalid Format" at the bottom of the screen. Tried all the resets in the manual. At one stage I did actually see the offer to reformar, but that was early on, so I declined and then couldn't get it back. Got as far as calling Sony and after their young lady read the manual to me a few times, she said that I could send it back for repair. One last try, I booted up Windows Vista and ran the Sony Reader App (I normally use Ubuntu with Calibre). That couldn't read it either. Then when I tried Windows filemanager (or whatever they call it these days), it said that there were errors on the "disk" and offered to fix them. Had to close the Sony App, but then it just went ahead and fixed it. First time that I've ever found anything good about Vista.