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Just before having this eventually disappear into the abyss of the forum, I just received my replacement kobo for the dead one. I gota say that this is very impressive, I wasn't really sure if my kobo was 1 year old, I knew it was probably close to 1 year or a lil over 1 year but customer care didn't even ask me to prove the purchased date, they decided to replace it. Very impressive customer service for sure in my "kobo" book.
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