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Old 01-21-2012, 10:13 AM   #1
donnah
Junior Member
donnah began at the beginning.
 
Posts: 7
Karma: 10
Join Date: Apr 2011
Device: sony prs-5050, kobo touch
Kobo Touch keeps ejecting spontaneously

My kobo touch ejects spontaneously from my computer after it is connected for a short time. Sometimes it ejects while Calibre is getting a list of files, sometimes I manage to copy or delete a few books before it ejects. After that Calibre just gives me errors.

I don't think this is a Calibre problem because when I try to copy books using Windows (XP) after just a few operations, my computer won't see the files anymore. To get it to recognize the reader again, I have to disconnect the kobo, turn it off and on again, and then reconnect. Then I have to hope it stays connected long enough for me to copy they books I want to it. Sometimes I have to do a soft reset to restart the reader.

I am using the most recent firmware. I have contacted kobo support and they just say do a factory reset, try a different cable or computer. Then they ignore me when I say I have done all that multiple times.

I like my touch, but this has become very frustrating. Any suggestions would be appreciated.
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