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Hello I've been following this thread for awhile. Just wanted to let you guys know that I received my 3rd KPW replacement and it is def. refurbished. The box on top, has a sticker that says R and when I opened it, there was no quick start guide like my 1st new KPW, also the screen was alot worse then my current KPW!! It has pink and green all over it. It's upsetting that Amazon is repackaging and sending out replacement KPWs and telling customers they are new when it's so obviously refurbished. I think my best bet will be to return my KPW and just reorder a new one to ensure I stop getting refurbished ones!
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