Originally Posted by kovidgoyal
Did you specify the correct encoding for the TXT file in input encoding?
I left it blank. In retrospect, it's obvious I needed to specify an encoding. Plus, I tried importing an html file with smart quotes. It kept all the smart quotes in the html, although it did convert the original file so that each byte now has an associated 00 byte.
Edit: Yes, adding the correct encoding CP1252 caused it to convert as expected.