Originally Posted by ColdSun
I read your comments Nate. Do you support the wording used on Slashgear "half-baked" for this device? Now, we have clearly a difference of opinion on the device, true enough, but now we have a difference of opinion on how you are handling the device. I talked to Pandigital this morning. Did you? Let's not get picky with the wording here, because your "recall" is simply a matter of them loading a new firmware on the device. They aren't sending it back to the factory because some hardware issue. In fact, it isn't even leaving the stores. I haven't received any notice to return my device due to a defect. As far as I know, they simply refuse to sell it right now. When did the product change hands from the customer due to a request from the company?
I agree the firmware has some issues, but it really does seem you have it out for this thing.
Do you really think that Kohl's are going to be able to do the update? How? They're not equipped for it.
All the units are going to have to go back to Pandigital, or at least a designated repair service. That is a recall.