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Old 09-06-2007, 11:02 AM   #11
DrMoze
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Posts: 848
Karma: 2852
Join Date: Jul 2007
Device: Sony Reader 500/505/300/350
Credit Issue Resolved

The obligatory follow-up: I finally received a response from Sony CS yesterday (8 days after my submission of requested info!). The rep included a code but wasn't sure if it would work for the expired offer. Well, the code work and I got $50 credit (which I promptly used). And I didn't even have to speak with a supervisor!

(Plus, I still have the Sony Classics credit, which I believe is good until December. That's not as valuable to me, as I have the Silk Pagoda DVD which has good formatting from what I looked at so far.)

Just another lesson to not worry so much. (Although I wasn't obsessing, just initially frustrated when I started this thread.)
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