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Old 05-31-2010, 11:39 PM   #5
Daewoo
Junior Member
Daewoo began at the beginning.
 
Posts: 3
Karma: 10
Join Date: May 2010
Device: EZreader
I charged it overnight with the SD card out, reset it, and it is still stuck on the same page.

I am thinking it is probably some kind of hardware failure.

Now I am trying to decide whether to do an RMA at newegg or get with customer service at Astak. I am shooting for "quickest turnaround" since I was really enjoying the thing before it croaked.

Has anybody had any experience with Astak support as far as getting a unit replaced? How quick are they?
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