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Old 08-31-2007, 02:20 PM   #3
Bob Russell
Recovering Gadget Addict
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Posts: 5,319
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Join Date: May 2004
Location: Pittsburgh, PA
Device: Note3, MacBook Air, iPad Air
To follow up and agree with Nathan's comment, I'd say that the consensus appears to be that Sony is reasonably responsive to customer's needs, but that it is important to get to a supervisor when you have a Reader issue that is non-standard.
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