Originally Posted by Steve Jordan
As for ePub: Word files are notoriously bad when it comes to converting from its native format to any strain of HTML (of which ePub is based). There is a Word plug-in that is designed to convert Word files to MS Lit, another e-book format. However, most users have reported problems with the process, usually resulting in bad e-books, so I can't recommend it.
Does this not make Smashwords a bit of a problem when uploading as they insist it's in a word document?