Nook the Crook!
I bought a Nook late December and got it in February as gift. Unfortunately we both live abroad and the saga we are going through is ridiculous. I am even surprised there is no class action yet against N&N, if only from all US citizens working or serving (military) abroad.
A lot of it has been written in this forum.
Just to register the unit it took three months to finally get a reply. As a side comment you need version 2.0 software for registering via WiFi (works from overseas).
Then you get a first joy as you get three free e-books. Then come the cold shower as you cannot even download FREE ebooks available on B&N site.
The icing on the cake is a customer service with average IQ negative.