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Old 04-06-2010, 05:36 AM   #1
rangrang
Junior Member
rangrang began at the beginning.
 
Posts: 9
Karma: 10
Join Date: Apr 2010
Device: sony
don't buy pocketbook reader

the product is flimsy
the customer service is sleazy
avoid it.
I will tell you the story later. I bought this product in late January and it was down in the mid-March. Within one and half month I lost $275.
the lesson I learned from this is:

1) Avoid those obscure manufacturers. Try to do business with dependable and mature manufacturers.

2) Don't rush into buying an E-book reader. The market is young and wild. Let's wait for sturdy products.

3) You cannot win your case for warrantee unless you can talk with the customer service face to face with the real thing in hand. They will not give you a reasonable diagnosis unless you can confront them face to face.

My experience with pocketbook reader is a nightmare. I am trying to forget about it. I have never been treated this bad.
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