Thread: DR800 Frozen Screen
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Old 03-20-2010, 12:46 PM   #1
cmichaelis
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cmichaelis began at the beginning.
 
Posts: 8
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Join Date: Mar 2010
Device: iRex DR800SG
Frozen Screen

New DR800SG delivered from Best Buy March 8th.

Worked great for less then two weeks, I never dropped or put anything on the device. I kept in gel case when not in use and in my briefcase.

Took out of gel case this morning March 19th and the screen is full of lines and does not respond, it is just frozen with these lines.

Called Best Buy, they do not support.
Called iRex, stayed on hold for 30 minutes then they came on and took my number said they will call me back in 1.5 hours......

Is anyone else having these issues? Did I just get a bad one...

I'll wait and see what iRex says but if this $400 device is going to be this sensitive or poorly manufactured I may just return it to Best Buy for a refund.
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