Originally Posted by lumi
I have this problem all the time, and it started before I downloaded libprs500. It seems there is a software glitch (no big surprise there). Sometimes I have to unplug the USB/close Connect 2-3 times before the program recognizes the reader.
Which version of Windows are you using? I have XP Pro at home and I have no issues with Connect seeing my reader. Is there any chance you have access to another reader (to test) in case it's a problem with yours?