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Old 02-20-2010, 04:03 PM   #1
mrgiedrnkr
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mrgiedrnkr began at the beginning.
 
Posts: 26
Karma: 42
Join Date: Dec 2008
Device: Sony PRS-505
Cannot get hard reset to appear

My 505 seems frozen. I can get to the main menu but cannot choose any menu selections. It does show updates - I deleted all the books on it. I have tried a soft reset and have tried multiple times to do a hard reset but cannot get it to appear. I followed the directions sony gave me.

Any ideas? I suppose if I need further service, I am going to need to send it in?
Stacy
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