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Old 01-28-2010, 03:54 PM   #89
kfarmer
Gizzzzmo Nerd
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Posts: 116
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Join Date: Dec 2007
Location: Mill Creek, WA
Device: PRS-505
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Originally Posted by kfarmer View Post
I'd love to. When/if that ever happens.
They finally got back to me. I have to check something at home as a workaround, but apparently they've recently discovered that their (or Adobe's? or both?) software doesn't like to have My Documents mapped to a UNC share (as I most certainly do). However, if it's mapped to a drive letter, apparently that resolves the issue of the software hanging on startup.

Of course, this isn't a bug *fix*, which they're apparently still looking into. If anybody else is still having the same issues I did, you might try that and report back. I'll be emailing them letting them know whether the UNC vs drive mapping problem applies to my case.
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