Quote:
Originally Posted by dickon25
... I suppose I was a bit flippant but their search engine is torture! Needless to say, their reply was so bland it seemed to be computer generated. Sigh.
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I think your message will have grabbed their attention.
Sometimes a useful method is the Google site search; although in this case
site:ebooks.whsmith.co.uk penman
only finds a bit of puffery she wrote for a Steve Berry book.