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Old 01-13-2010, 02:09 AM   #13
lol
Member
lol began at the beginning.
 
Posts: 15
Karma: 10
Join Date: Dec 2009
Location: Ottawa, Canada
Device: kindle DX Global
Quote:
Originally Posted by desertgrandma View Post
reply from the kindle CS........very quickly, too!


Hello,

Thanks for writing to Amazon.com.

The replacement policy for Kindle DX battery is same as Kindle 2 in the amount of $59.00 to replace the battery.

If you have any power or charging problems during the life of your Kindle, you can contact Kindle Support for assistance.

Our goal is to help you get the most out of your Kindle experience. You can reach us by phone directly and toll free from many countries by clicking the Contact Us option in the right-hand column of our Kindle Support pages at:

http://www.amazon.com
Ok, great. Thanks for posting this reply from Amazon. The more I think about it, the less sense it makes that Amazon wouldn't replace a battery out of warranty. What a weird experience I had with Amazon today. I'm used to them being really on the ball.

Thanks again for everybody's input.
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